Purpose: This policy outlines the terms and conditions for the services provided by CWBH , including the no-refunds policy. It aims to ensure clarity and transparency for clients seeking therapy services through our website.

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1. Introduction: Welcome to CWBH. By accessing and using our website or speaking with us, you agree to comply with and be bound by the following terms and conditions. These terms apply to all visitors, clients, and others who access or use our service.

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2. Services Offered are customized based on client. 

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3. Booking and Appointments:

• Clients can book appointments through our online scheduling system or by contacting our calling our  office directly.

• All appointments must be confirmed at least 24 hours in advance.

• In the event that a client needs to reschedule an appointment, they must notify us at least 24 hours before the scheduled time.

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4. Payment Policy:

• Payments for all services must be made in full at the time of booking.

• We accept payments via cash app, Venmo, Zelle, credit card, debit card, PayPal, etc.

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5. No-Refunds Policy:

• All payments made for therapy sessions are non-refundable. This includes payments for individual sessions, packages, and any other services offered.

• In the case of a missed appointment without prior notice (less than 24 hours), the session fee will be forfeited, and no refund will be issued.

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6. Cancellation and Rescheduling:

• Clients may cancel or reschedule an appointment by providing at least 24 hours' notice.

• Appointments canceled or rescheduled with less than 24 hours' notice will be charged the full session fee.

• In the event of an emergency or unforeseen circumstance, please contact us as soon as possible to discuss options.

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7. Confidentiality:

• We are committed to maintaining the confidentiality of our clients' information. All personal and therapy session details are kept strictly confidential in accordance with applicable laws and professional standards.

• Exceptions to confidentiality include situations where there is a risk of harm to the client or others, or as required by law.

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8. Code of Conduct:

• Clients are expected to conduct themselves respectfully and professionally during all interactions with our therapists and staff.

• Any form of harassment, abuse, or inappropriate behavior will not be tolerated and may result in termination of services without a refund.

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9. Limitation of Liability:

• CWBH  is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services.

• While we strive to provide the highest quality therapy services, we do not guarantee specific outcomes or results from therapy sessions.

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10. Modifications to Policy:

• CWBH reserves the right to modify this policy at any time. Any changes will be posted on our website and will take effect immediately upon posting.

• Clients are encouraged to review this policy regularly to stay informed of any updates.

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11. Contact Information:

• For any questions or concerns regarding this policy, please contact us

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